Refund policy

You can withdraw within 14 days of delivery, without giving a reason and without an account. Return shipping is on us.

14-day right of withdrawal, free return

You can withdraw from your purchase within 14 days of delivery without giving a reason. Use the “Withdraw from the contract here” button at the bottom of every page: no account needed. We acknowledge receipt by email within 24 working hours. Return shipping is on us. You can also use the model withdrawal form in our terms of sale.

30-day money-back guarantee

If a product doesn't suit you, write to us within 30 days of delivery and we refund it, even if it has been opened. Return shipping is on us.

Legal guarantee of conformity

The 30-day guarantee is a commercial guarantee. It comes on top of the 2-year legal guarantee of conformity from delivery and the 14-day right of withdrawal, and does not replace them. Guarantor: Vellanor Nutrition Ltd, 77 Camden Street Lower, Dublin 2, Ireland.

Returns and refunds are handled by Vellanor Nutrition Ltd, 77 Camden Street Lower, Dublin 2, Ireland. Contact: . Return address: .